Terms of Service

Welcome to Accheinqui. These Terms of Service ("Terms") govern your use of our website located at accheinqui.center and our services. By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our website or services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Accheinqui provides professional minimalism and decluttering consulting services throughout Canada, including:

• Home consultation and assessment
• Hands-on decluttering assistance
• Minimalist lifestyle coaching
• Organization system design and implementation
• Digital decluttering services
• Ongoing maintenance programs

3. Service Agreement and Booking

Consultation Booking

• All services require advance booking and written confirmation
• Service agreements must be signed before work begins
• Specific terms, timelines, and pricing will be outlined in individual service agreements

Client Responsibilities

• Provide accurate information about your space and decluttering needs
• Ensure safe access to all areas requiring service
• Be present during scheduled appointments unless otherwise arranged
• Make final decisions about item retention or disposal
• Provide timely payment according to agreed terms

4. Payment Terms

Pricing and Fees

• All prices are quoted in Canadian dollars (CAD)
• Prices are subject to applicable taxes
• Pricing may vary based on project scope, location, and timeline
• Travel fees may apply for locations outside our standard service area

Payment Methods

• We accept cash, credit cards, and electronic transfers
• A deposit may be required to secure booking
• Full payment is typically due upon completion of services
• Payment plans may be available for larger projects

Late Payment

• Payments not received within 30 days of invoice date may incur late fees
• Services may be suspended for accounts with outstanding balances

5. Cancellation and Refund Policy

Client Cancellation

• 24+ hours notice: Full refund of any deposits
• Less than 24 hours notice: 50% cancellation fee
• No-show: Full cancellation fee

Service Provider Cancellation

• We may cancel or reschedule due to emergencies, illness, or weather
• Full refund will be provided for any prepaid services
• We will make reasonable efforts to reschedule at your convenience

Service Satisfaction

• We strive for 100% client satisfaction
• Any concerns should be raised within 7 days of service completion
• We will work with you to resolve issues promptly and fairly

6. Liability and Insurance

Our Liability

• We carry professional liability and general liability insurance
• Our liability is limited to the value of services provided
• We are not responsible for the value or sentiment of items you choose to discard
• We are not responsible for items damaged due to pre-existing conditions

Your Responsibility

• You are responsible for the final decision on all items
• You must disclose any valuable, fragile, or sentimental items
• You are responsible for any permits required for disposal
• You must ensure our team's safety in your space

7. Confidentiality and Privacy

• We respect your privacy and maintain strict confidentiality
• We will not share information about your home or possessions
• Photos may only be taken with explicit written consent
• All staff sign confidentiality agreements

8. Website Use and Intellectual Property

Permitted Use

• This website is for informational and service booking purposes
• You may not use our website for any unlawful purpose
• You may not attempt to gain unauthorized access to our systems

Intellectual Property

• All website content, including text, images, and logos, is our property
• You may not reproduce our content without written permission
• Our business methods and processes are proprietary

9. Disclaimers

Service Results

• Results may vary based on individual circumstances and commitment
• We provide guidance and assistance, but long-term success depends on your efforts
• We make no guarantees about specific outcomes or timeframes

Website Information

• Website information is provided "as is" without warranties
• We strive for accuracy but cannot guarantee all information is current
• Prices and availability are subject to change without notice

10. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, government action, war, terrorism, or other causes beyond our reasonable control.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Manitoba, Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Manitoba.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

13. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms of Service or our services, please contact us:

15. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our services.