Privacy Policy

Accheinqui ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website accheinqui.center and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Subscribe to our newsletter
• Book consultation services
• Communicate with us via phone or email

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Information about your decluttering and organization needs
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

We may automatically collect certain information about your device and usage of our website, including:

• IP address and geolocation data
• Browser type and version
• Pages viewed and time spent on our website
• Referring website or search terms
• Device information and screen resolution

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our decluttering and organization services
• Communication: To respond to your inquiries, provide customer support, and send service-related communications
• Marketing: To send you newsletters, promotional materials, and information about our services (with your consent)
• Improvement: To understand how our website is used and improve our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Payment processing
• Analytics and website optimization

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our clients or others
• Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our cookie policy includes:

Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Marketing Cookies: Used to deliver personalized content and advertisements

Cookie Management

You can control cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data transmission
• Secure server infrastructure
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Staff training on privacy and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Canadian Residents (PIPEDA)

• Right to access your personal information
• Right to request correction of inaccurate information
• Right to withdraw consent for certain uses
• Right to file a complaint with the Privacy Commissioner of Canada

How to Exercise Your Rights

To exercise these rights or ask questions about our privacy practices, contact us at:

• Email: [email protected]
• Phone: +12044521777
• Mail: 665 Carruthers Ave, Winnipeg, MB R2W 0H9, Canada

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable privacy laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of significant changes through email or website notices

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.